Welcome to Mila Hiker! These Terms and Conditions govern your use of our website and the purchase of our outdoor and travel products. By accessing our website or placing an order, you agree to these terms.
1. General
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Mila Hiker provides outdoor and travel products for personal use only.
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By purchasing from our website, you confirm that you are at least 18 years old or have parental/guardian consent.
2. Orders
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All orders placed through our website are subject to acceptance and product availability.
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Mila Hiker reserves the right to cancel or refuse any order at its sole discretion.
3. Payment Terms
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We currently accept Cash on Delivery (COD) only.
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Customers are required to make full payment in cash at the time of product delivery.
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Mila Hiker does not collect or store credit/debit card details or any other online payment information.
4. Shipping and Delivery
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Orders are shipped to the address provided at checkout.
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Delivery times may vary depending on location and logistics.
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Mila Hiker is not responsible for delays caused by courier services, natural events, or unforeseen circumstances.
5. Returns and Exchanges
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Customers may request a return or exchange within the timeframe specified in our Return & Refund Policy (please refer to that policy for details).
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Items must be unused, in original packaging, and in resellable condition to qualify for a return or exchange.
6. Product Information
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We strive to ensure all product details, descriptions, and images are accurate.
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However, minor variations in color, size, or design may occur due to manufacturing or display settings.
7. Limitation of Liability
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Mila Hiker is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
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Customers are responsible for the proper use of products purchased.
8. Intellectual Property
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All content on the Mila Hiker website, including text, images, logos, and designs, is the property of Mila Hiker and may not be used without prior written consent.
9. Privacy Policy
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By using our website, you also agree to our Privacy Policy, which explains how we collect and use your information.
10. Contact Information
For any inquiries, questions, or concerns, please contact us at:
📧 [email protected]