At Mila Hiker, we are committed to delivering your outdoor and travel products safely and on time. Please review our shipping guidelines below.
1. Processing Time
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All orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Time
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Standard delivery within major cities: 3–5 business days.
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Remote or rural areas: 5–7 business days (depending on courier services).
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Delivery times may vary due to unforeseen delays such as weather conditions, courier issues, or peak seasons.
3. Shipping Charges
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Shipping fees will be calculated and displayed at checkout.
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Occasionally, Mila Hiker may offer free shipping promotions, which will be clearly mentioned on the website.
4. Payment Method
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We currently offer Cash on Delivery (COD) only.
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Full payment must be made in cash to the delivery agent at the time of order receipt.
5. Order Tracking
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Once your order is shipped, we will provide you with tracking details (if available) via email or SMS.
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Customers can use this tracking number to monitor their delivery status.
6. Failed Deliveries
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If you are not available at the time of delivery, the courier may attempt redelivery or contact you.
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Orders not received due to incorrect address or repeated failed delivery attempts may be canceled.
7. Contact Us
For any questions about shipping, please contact us at:
📧 [email protected]